23600615: MO Transaction Picking Issue (Doc ID 2158920.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.5 version, Materials Management

ACTUAL BEHAVIOR  
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While using Paper Based Pick to complete a Move Order task, where multiple Lots are involved, we are able to enter and confirm the first lot, but when attempting to confirm the next lot, we get stuck and cannot proceed to the next field, no matter if we use the Enter, Tab or Down Arrow key.  We are unable to complete the transaction.  Now errors are displayed on the device. This is happening for all move order tasks.

EXPECTED BEHAVIOR
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Expect to be able to complete the move order task.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create any move order task, ie., Issue or transfer, where the task quantity requested is spread between 2 or more Lots.
2. Allocate the move order.
3. Obtain the Transaction Number from the Warehouse Control Board.
4. Navigate on the mobile to Paper Based Pick.
5. Enter the Transaction Number as the Pick ID.
6. Enter and confirm all required fields.
5. In the Item Details page, confirm the Lot and enter/confirm Lot Quantity.  Here next Lot will be displayed.
6. Confirm next Lot.
7. Try to move to the next field, to continue the transaction.  
8. Note you cannot progress to the next fields and complete the transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot complete Move order pick transactions, using Paper Based Pick.

Changes

 

Cause

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