All Available Taxes are not appearing in BOE Write-Off Screen (Doc ID 2158934.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Excise - Procure to Pay Cycle

ACTUAL BEHAVIOR
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While trying to write-off the BOE Taxes only 6 taxes are appearing irrespective of BOE(Bill Of Entry) having more than 6 taxes

EXPECTED BEHAVIOR
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While trying to write-off BOE all the taxes should appear

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a BOE with more than 6 kinds of taxes
2. Confirm and generate AP Invoice and Pay the same
3. Create a PO/Receipt and apply the BOE
4. Query the BOE again and try to write-off the remaining amount
5. Only 6 taxes are showing up

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot write off the taxes completely

Cause

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