iStore Add to Cart results in ERROR_RETURNED (API=Calculate_tax_with_GTT)
(Doc ID 2158964.1)
Last updated on MARCH 25, 2021
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On Test: 12.1.3 version, Shopping Cart Related
When trying to add items to the shopping cart for a B2B on-account exempt customer,
the iStore page gives an error page and stops the user from proceeding.
ERROR in UI
-----------------------
Error in calculating tax for line , error:
ERROR_RETURNED (API=Calculate_tax_with_GTT)
ERROR in Debug Log
--------------------------------
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add item to cart
2. See..cart was not created and Error displayed on the UI
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |