iStore Add to Cart results in ERROR_RETURNED (API=Calculate_tax_with_GTT) (Doc ID 2158964.1)

Last updated on JULY 08, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shopping Cart Related


When trying to add items to the shopping cart for a B2B on-account exempt customer,
  the iStore page gives an error page and stops the user from proceeding.
 

ERROR in UI
-----------------------
Error in calculating tax for line , error:
ERROR_RETURNED (API=Calculate_tax_with_GTT)


ERROR in Debug Log
--------------------------------
ORA-06502: PL/SQL: numeric or value error: character string buffer too small



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add item to cart
 

Cause

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