iStore Add to Cart results in ERROR_RETURNED (API=Calculate_tax_with_GTT)

(Doc ID 2158964.1)

Last updated on FEBRUARY 04, 2018

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, Shopping Cart Related

When trying to add items to the shopping cart for a B2B on-account exempt customer,
the iStore page gives an error page and stops the user from proceeding.

ERROR in UI
-----------------------
Error in calculating tax for line , error:
ERROR_RETURNED (API=Calculate_tax_with_GTT)

ERROR in Debug Log
--------------------------------
ORA-06502: PL/SQL: numeric or value error: character string buffer too small

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add item to cart
2. See..cart was not created and Error displayed on the UI

Changes

Cause

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