Group of Lines Ask-For Promotion Modifier Is Not Available to Be Applied At the Order Header Level (Doc ID 2159146.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Advanced Pricing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Modifiers Setup only

ACTUAL BEHAVIOR
---------------
Cannot apply ask-for promotion at sales order header level

EXPECTED BEHAVIOR
-----------------------
Expects to be able to apply the promotion on the header level.


STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Attempt to apply the promotion on the sales order header.
    It is not shown in the List of Values (LOV)

Note: Promotion is setup with level = group of lines and automatic is enabled.
         On the header, ask-for is selected.

Cause

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