System Does Not Allow Changing Work Order Status From Complete To Completer-No-Charge After Closing (Doc ID 2159298.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, PUR

System does not allow changing work order status from complete to completer-no-charge after closing

Customer have applied 18437477:R12.EAM.B patch on production instance. It validate all open purchasing requirements before changing status from complete to complete-no charge .But after closing Purchase requisition user are not able to change status from complete to complete-no charge. When we cancel this requisition it allows changing status.

Cannot complete/update work order to Complete-no charges status as there are open requisition or purchase order attached to the work order
The status change for the work order WIP entity id (10388547) has failed

Cause

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