R12:OIE:Expense Notification Going To WORKFLOW SYSTEM When Sent Back From User To AUDIT User (Doc ID 2159409.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

When an auditor puts a hold on an Expense. A notification is sent to user. When user responds to the notification by 'Send More Information', notification is not going to Auditor and when checked it showing with WORKFLOW SYSTEM.

1. Expense report creation
2. Expense report workflow approval
3. Audit by finance team and discrepancy marked, user received the corresponding intimation.
4. User resolves the Discrepancy and replies to the notification.
4. Issue : No intimation received by Finance(Audit)team


 

Solution

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