Error "You are trying to access a page that is no longer active" when Associating Deliverables to Contract Templates

(Doc ID 2159634.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Procurement Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

When creating or updating a deliverable that is associated to a contract template and the update is being made to one or both of the following fields, "Internal Contact" or "Requester", the following error occurs:

This happens when I try to save the "Contract Template" which has an "Internal Contact" or a "Requester" associated to the deliverable.

The same error happens when I try to insert a "Requester" which already has an "Internal Contact" or insert an "Internal Contact" which already has a "Requester".

ERROR
-----------------------
"You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Close Window to proceed."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contract template:
2. Add the document types
3. Apply and add details
4. Navigate to Deliverables tab
5. Enter all info including the internal contact or requester and Apply and receive the error.


Cause

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