Unable To Add Beneficiaries After Life Event

(Doc ID 2160211.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP8 version, Advanced Benefits

When attempting to add a beneficiary after a life event, the following error occurs:

Error: APP-BEN-94037: Future events have to be backed out to complete or deny the certifications, action items while adding beneficiaries after Marriage life event.

The issue can be reproduced at will with the following steps:
1. View Person Life Events
Marriage LE - Occurred 04/01/16; Processed 04/04/16
2. Navigate to Benefits Service Center
Life Events Summary shows Unrestricted and Marriage events, both in Started status.
Open Action Items box is checked.
3. Click on Desktop Activities dropdown - Person Enrollment Action Items
Designate Beneficiary for Marriage LE = Basic Life
4. Click on Designee button
5. Designate Beneficiaries tab
Plan - Basic Life Start Date 01/02/16
Beneficiary Name, Type Primary, % 100, Relationship - Spouse
Effective Date 04/08/16
Error appears.


 Conversion of Plans from Oracle Standard Benefits to Oracle Advanced Benefits


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms