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Unable To Add Beneficiaries After Life Event (Doc ID 2160211.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

 

When attempting to add a beneficiary after a life event, the following error occurs:

Error: APP-BEN-94037: Future events have to be backed out to complete or deny the certifications, action items while adding beneficiaries after Marriage life event.


STEPS
The issue can be reproduced at will with the following steps:

1. View Person Life Events.

2. Navigate to Benefits Service Center.

3. Click on Desktop Activities drop down - Person Enrollment Action Items

4. Click on Designee button.
5. Designate Beneficiaries tab.

 

Changes

 Conversion of Plans from Oracle Standard Benefits to Oracle Advanced Benefits.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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