While Activating Contract with "Price and Submit Contract" Record Is Stuck In OKL_STREAM_INTERFACES With Sis_code 'PROCESSING_REQUEST' (Doc ID 2160376.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After the contract is created while Activating Contract with "Price and Submit Contract" the record in OKL_STREAM_INTERFACES table is stuck with sis_code 'PROCESSING_REQUEST'

On the "Activate Contract: Price and Submit Contract" Page below error can be seen


ERROR

1) Please submit a new request only after the pending request for this contract is Completed / Aborted.
2) OKL_LLA_REPSTRMS_REQ_FLD
3) Cannot request for reporting streams. Please check the data on the contract.

STEPS

The issue can be reproduced at will with the following steps:
1. Log in to Oracle --> Lease Superuser
2. Create a contract --> Activate contracts: price and submit contract

3. ERROR Sighted: Please submit a new request only after the pending request for this contract is Completed / Aborted.

Cause

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