Two Notifications Are Received, When One Consolidated Notification is expected for an Approval Period

(Doc ID 2160828.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Timecard Approval

ACTUAL BEHAVIOR
---------------
Two Notifications are received for one Approval Period.

EXPECTED BEHAVIOR
-----------------------
Expect only one Notification.

Setup
--------
1. Timecard Period is Semi Month
2. Approval Period is Monthly
3. Profile Option "OTL: Defer approval process on timecard submission" is set to "Yes"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Employee Submits a Timecard Submit 1st and 2nd fortnight timecard ( Run workflow background process)
2. 1st Approver approves timecard ( Run workflow background process)
3. 2nd Approver rejects timecard (Run workflow background process)
4. Employee edits 1st fortnight timecard and Submits it.
5. Employee edits 2nd fortnight timecard and Submits it.
6. Run workflow background process
7. Issue encountered: 1st Approver receives 2 notifications (one for 1st fortnight, another for whole month)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get confused with incorrect data and Notifications.

Cause

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