Unable To Apply Commitment Amount on Debit Memos (Doc ID 2160981.1)

Last updated on JULY 27, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
---------------
UNABLE TO APPLY COMMITMENT AMOUNT ON DEBIT MEMO'S.

Debit memo balance is reflecting the applied commitment, as a result not able to utilize the commitment to close the open Debit memo's.

EXPECTED BEHAVIOR
-----------------------
Debit Memo balance should be correct.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the Debit Memos

Cause

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