Unable To Change Expense Template on Mobile Device Using Fusion App (Doc ID 2161055.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.0.7 and later
Information in this document applies to any platform.

Symptoms

Unable to change Expense Template in Mobile Expenses.


Changes

1. login to iexpense in application with the user who wish to have the specific template as default.
2.click on the Preferences link
3.under Expense Preferences click on General link
4.enter the value for Expense Template and save

>>now clear the cache/bounce the apache and retest the issue.

>> now login to mobile app and verify if the template provided is defaulting/available in settings.

After trying all the above the template is still showing incorrectly from the mobile app. 

Cause

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