Collections Gives Timezone Error When Scheduling Meeting In Task Tab

(Doc ID 2161215.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Collections Agent UI

When attempting to schedule a meeting in the Task Tab,
the following error occurs.

Error: Timezone for 448 is either disabled or invalid.

The issue can be reproduced at will with the following steps:
1. Try to create a task and change the timezone.
2. Get the error.

The issue has the following business impact:
Due to this issue, users cannot change the timezone in the task tab.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms