Last updated on AUGUST 04, 2016
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Collections Agent UI
When attempting to schedule a meeting in the Task Tab,
the following error occurs.
ERROR
-----------------------
Error: Timezone for 448 is either disabled or invalid.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to create a task and change the timezone.
2. Get the error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the timezone in the task tab.
Cause
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