Collections Gives Timezone Error When Scheduling Meeting In Task Tab
Last updated on APRIL 12, 2018
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Collections Agent UI
When attempting to schedule a meeting in the Task Tab,
the following error occurs.
ERROR
-----------------------
Error: Timezone for 448 is either disabled or invalid.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to create a task and change the timezone.
2. Get the error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the timezone in the task tab.
Changes
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms