Document Items Are Not Opening While Accessed Through Configuration Tab (Doc ID 2161444.1)

Last updated on OCTOBER 22, 2016

Applies to:

Oracle Product Hub - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Document Items are not opening while accessed through Configuration tab

Steps
1. Navigate to Development manager (PIM) > Item Catalog > Item Simple Search
2. Search for an Item
3. Click on Configuration > Structure > Click on the Item which has got User Item Type = Document
4. Document Items are not opening while accessed through Configuration tab.

What is working
Other type of Items are opening fine while accessing through Configuration tab. The issue only occurs for Document Items.

Cause

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