How To Prevent Partial Shipment During Pick Release? (Doc ID 2161765.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How to prevent lines from being partially shipped?
Reference document ID 1559887.1.

Followed the directions
Setup-->Transaction Types--> Define.
Once user selects this menu selection it allows users to select order type as Standard Line
Per note:
(Point 2. Search for the order type for which you want ship sets to default).
The note then directs users to point 3. Click on the Shipping tab, then click inside the Line Set field.
This field is grayed out and users are not able to update this field.

How do users get this field to be updatable?
or are users even in the correct location to make this change?

Finding:
If users enter a Transaction type Code of ORDER then the line set field is enabled for all Transaction Types.
If the Transaction type code is LINE the Line Set is disabled for all Transaction types

Steps taken to debug issue:
Conducted WebEx session:
Customer queried the Transaction Type: Standard Line
Navigated to the Shipping tab
The field Line Set is greyed out

Did internal test case
Queried Transaction Type: Mixed
Navigated to the Shipping tab
The field Line Set is updateable

Behavior at customer site is different from internal behavior.


 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms