R12 E-Business Extensions for Endeca Search Does Not Return Results For Non English Languages (Hungarian and Polish) When the Search Terms Contain Language Accent Marks (Doc ID 2162168.1)

Last updated on JULY 19, 2016

Applies to:

Oracle EBS Extensions for Oracle Endeca - INSTALL - Version 12.1.3.1 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.1.3.1 Extensions for Endeca, Configuration issues



When attempting to search using Endeca, the expected results are not returned

Endeca Search issues are reported for many Non-English languages.

When using the search functionality, non English terms do not return results.

Anytime the session language is any of following, correct results are not returned:

NL- DUTCH
RU- Russian
PL-Polish
HU-Hungarian

For Globalization customers, Endeca search is not working properly.

Below are some more specific examples, aa some of the language accent marks are failing in searches for the Hungarian language.

The search fails when searching for a word which has the below characters:
í: radír
á: spirál
ó: eldobható
ö: jegyzettömb
ú: mervfalú


Search is SUCCESSFUL for below characters. See examples.
ő – OK: kitűzhető
ű – OK: testű or same as above
é – OK: névjegy or kék


FOR POLISH LANGUAGE:
The problem is only the character: ó

Cause

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