Appraisee Feedback Comments Are Not Wrapping To The Page (Doc ID 2162230.1)

Last updated on JANUARY 03, 2021

Applies to:

Symptoms

On : 12.2 HRMS RUP6 version, Appraisals


Appraisee Feedback comments are not wrapping to the page

The following issues are observed during appraisals:

1. Overall Comments provided by Main Appraiser are wrapping but there is no right justification. On the printable pages, the wrapping is not happening properly and the comments are distorted haphazardly.
2. When the appraisee enters comments to provide feedback, a notification goes to the main appraiser. The notification shows html tags which is not correct.
3. When the Appraisee provides feedback, the comments are not wrapping to the page at all. Customer will have to scroll to the extreme right of the page to view the details.

Customer  had an issue earlier where they had the same issue for Overall comments not wrapping to the page and Oracle has provided a patch R12.2. <Patch 21352980>:R12.FWK.C which is already applied and the Profile Option FND_DISABLE_ANTISAMY_FILTER is set at the Application Level. The condition after applying this patch was to copy paste the comments from notepad as inbuilt macros from Microsoft Excel or Word are not compatible with R12.2. Though this issue has fixed the wrapping of overall comments on some pages, it is still not justified (right justified) and on the Printable pages, the comments are not wrapped properly.

Same issue for Appraisee feedback where the wrapping is not happening at all.




STEPS
The issue can be reproduced at will with the following steps:

1. Overall Comments provided by Main Appraiser are wrapping but there is no right justification. On the printable pages, the wrapping is not happening properly and the comments are distorted haphazardly.
2. When the appraisee enters comments to provide feedback, a notification goes to the main appraiser. The notification shows html tags which is not correct.
3. When the Appraisee provides feedback, the comments are not wrapping to the page at all.  Will have to scroll to the extreme right of the page to view the details.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.