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Cannot Create Approval Hierarchy Of More Than 2 People. Error:Stale Data message. (Doc ID 2162305.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle iProcurement - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

 Users are having issues when creating an approval hierarchy during requisition creation in iProcurement.

The user is able to create a chain of two people but when they try to insert a third approver before the others, they receive an

 Error: Stale Data message.

“The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).

Cause: The number of displayed records, 30, exceeds the actual number of records, 18, in view object RequisitionAM.PoRequisitionLinesVO. Some of the displayed records may have been deleted.
To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.”

Cause

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