Contract Agreements Are Going Into A Pre-approved Status And Are Unable To Be Approved

(Doc ID 2162350.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Approve a Contract Agreement the following error occurs:

ERROR:
======
po.plsql.PO_DOCUMENT_ACTION_AUTH.approve:90:archive_po not successful
po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

PROBLEM DETAILS
================
When a buyer tries to approve a completed contract from their worklist, it places the contract in a pre-approved status and user receives the error message :

Error Number 3 = Unknown Error.
Contact your system administrator.

Error Messages:
po.plsql.PO_DOCUMENT_ACTION_AUTH.approve:90:archive_po not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call


Cause

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