Territory WebADI Issue with Resources of Type 'Other'
Last updated on OCTOBER 31, 2016
Applies to:Oracle Territory Management - Version 12.0 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.
On : 12.1.3 version, Territory Management
When downloading territories using WebADI and trying to make changes to the resources, no search results are returned if the resource is of type 'Other'. Other resources (such as Employee) work fine.
The issue can be reproduced at will with the following steps:
1. Navigate to: Territory Management > Territory Administration > Territories > Export
2. Click in the line for the 'resource' > in the 'Resource name' field, double click and try to search for any resource who is of type 'Other'
3. No results are returned
The issue has the following business impact:
Due to this issue, users cannot fix the existing territories
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