"Compose and Send Message" Sending Message as "glogadvisor@glog.com" Instead of Configured Sender

(Doc ID 2162617.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.6 to 6.4.3 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

When a message is sent using "Select an Order Release -> Action -> Compose and Send Message", message is sent, but when checking the email it is showing as from "OTMAdvisor", even if sending message from another contact was properly configured.


Cause

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