E-Business Suite Concurrent Programs Complete Normal But No Output Is Generated at the Selected Printer (Doc ID 2162922.1)

Last updated on JULY 26, 2016

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Oracle Concurrent Processing - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite Application Object Library, Print Styles, Drivers, Types, PDF, Postscript issues

E-Business Suite Concurrent Processing, Post Processing issues

 

 

ACTUAL BEHAVIOR
---------------

Concurrent programs and requests complete successfully but do not print.

Printing was working properly earlier.

EXPECTED BEHAVIOR
-----------------------
Concurrent program output should be printed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to SRS submit request form
2. Query and select the concurrent program.
3. Submit the request and check for the printer output.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print the generated output.

Changes

 

Cause

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