Billing Already Processed from OM for Merged Contract Lines for an OKS Billing Order (Doc ID 2162970.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Contracts Billing/Termination

When attempting to create billing on Contract created from Order and billing profile selected in Order is OKS BILLING ,
the following error occurs.

ERROR
-----------------------
'Delete not allowed because billing has been already processed'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Contract from OM
2. Try to create billing streams for the contract and receive error "Delete not allowed because billing has been already processed".


Changes

 

Cause

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