Lockbox Applying Receipts Based On Another Record's Applications (Doc ID 2163645.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

ACTUAL BEHAVIOR
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We are seeing applications from a valid receipt being affected by intended applications made by invalid receipts for the same location. Take for example the following 3 receipts:

Receipt number|amount|BFB to be applied|location
R223350079|221.71|1011023|223350079-A
R223350079|221.71|1028931|223350079-A
R223350079|507.73|1059414|223350079-A

After the Lockbox Interface is submitted, the following comments can be found on the third receipt, indicating the application.

CONS_BILL,1059414
No records can be found on the AR_INTERIM_CASH_RCPT_LINES_ALL table.

EXPECTED BEHAVIOR
-----------------------
To have lockbox only apply the receipt as specified by the record on the file, since the system generating the file should specify one receipt per BFB.

Cause

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