Performance With OE_HOLD_SOURCES_ALL When Approving Quote Notification (Doc ID 2163678.1)

Last updated on JULY 21, 2016

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Quoting & Negotiation

ACTUAL BEHAVIOR
Have a Quote that has been submitted for approval. The workflow background is sent
to Approvers worklist. When clicking on the link to Approve OR Disapprove, the system
is taking upwards of 15 minutes to open.

EXPECTED BEHAVIOR
Do not expect any time of performance when opening the approval notification.

STEPS
1. Responsibility: Order Management Super User
2. Navigate to Quotes
3. Select OM Transaction Type: 31001_BXA_PERD_EST
4. Create the quote > send for approval to: Lopes, A.F.
5. Workflow Background process the notification to Lopes, A.F.
6. Click on the UR Link
7. Observe: Takes upwards of 15 minutes to open to review, approve or disapprove quote.


Cause

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