Price Protection Transaction Details Page Raises Error - API did not return any data (Doc ID 2163696.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Price Protection - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Price Protection Transaction Details Page throwing an exception

Problem Description
-----------------------
We are getting error message "Error - API did not return any data. Please
contact the System Administrator"'
on Price Protection Transaction Details Page
Path: /oracle/apps/dpp/transaction/webui/DPPTransactionUpdatePG

And it seems to be seeded issue, as we tried with Disabling all
personolization and customization by setting profile option 'Disable
Self-Service Personal' to Yes on site level. Cleared cache and bounced middle
tier.



Changes

 

Cause

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