R12: AP: Unable to Void a Payment; the Void button on Payments Workbench Is Greyed Out
(Doc ID 2163932.1)
Last updated on FEBRUARY 09, 2021
Applies to:Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
Unable to Void a Payment. The Void button on Payments workbench is greyed out.
The issue can be reproduced at will with the following steps:
1. Log into Payable super user
2. (N) Payments->entry->payment
3. Query the payment. The Void button is greyed out.
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