Charged Units Remain Zero On EAM Work Order Even Though Resource Charges Exist

(Doc ID 2164006.1)

Last updated on JULY 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.



Charged Units remain 0 (zero) on EAM Work Order even though there are resource charges.


Charged Units field should be set to correct value.


The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Go to Work Order tab.
3. Query work order.
4. Click on Operations button.
5. In the Resource region, find Charged Units = 0.


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