Charged Units Remain Zero On EAM Work Order Even Though Resource Charges Exist (Doc ID 2164006.1)

Last updated on JULY 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Charged Units remain 0 (zero) on EAM Work Order even though there are resource charges.


EXPECTED BEHAVIOR

Charged Units field should be set to correct value.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Go to Work Order tab.
3. Query work order.
4. Click on Operations button.
5. In the Resource region, find Charged Units = 0.


Cause

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