Not Possible To View SLS Secured Customer Account Details

(Doc ID 2164150.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

It is not possible to view SLS secured customer account details.

When clicking on customer account details after 5 minutes it time-outs.

 

Comment: In 12.1.X instances, this issue has been verified after applying RPC4 patch 21236633.

Cause

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