'Generate Field Service Trips' Concurrent Program Deletes Previous Day Trip When Run In Delete And Replace Mode (Doc ID 2164985.1)

Last updated on JULY 14, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
The 'Generate Field Service Trips' program is deleting the previous day's trips

EXPECTED BEHAVIOR
The program should delete/update only the same day trips and not the previous day's trips.

STEPS
1. R) Field Service Manager > Field Service Setup > Generate Field Service Trips
2. Run the concurrent program "Generate Field Service Trips" with Add mode to create a new trip for day 1(eg: time as 13:30 - 23:45).
3. Run the concurrent program "Generate Field Service Trips" either with Replace or Delete mode for day 2 (eg: time as 13:30 - 23:45), this program will delete the day 1 trip.

Changes

Cause

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