'Generate Field Service Trips' Concurrent Program Deletes Previous Day Trip When Run In Delete And Replace Mode

(Doc ID 2164985.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.


The 'Generate Field Service Trips' program is deleting the previous day's trips

The program should delete/update only the same day trips and not the previous day's trips.

1. R) Field Service Manager > Field Service Setup > Generate Field Service Trips
2. Run the concurrent program "Generate Field Service Trips" with Add mode to create a new trip for day 1(eg: time as 13:30 - 23:45).
3. Run the concurrent program "Generate Field Service Trips" either with Replace or Delete mode for day 2 (eg: time as 13:30 - 23:45), this program will delete the day 1 trip.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms