R12 Customer Site Reactivated After Upgrade Is Not Available At Transaction Form
Last updated on AUGUST 04, 2016
Applies to:Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Customers Module
R12 Customer Site reactivated after upgrade is not available at Transaction form
After upgrade from 22.214.171.124 to 12.2.4, one of the customers had one site with two business purpose which was inactive.
Customer reactivated that site and create two new business purpose, one for BILL-TO and the other SHIP-TO. But after reactivating the customer site, it´s not available to be selected at Transaction forms, when he tries to create a new receivables transaction?
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
- Customer is not showing in the LOV for customer name
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms