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R12 Customer Site Reactivated After Upgrade Is Not Available At Transaction Form (Doc ID 2165205.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.


On : 12 version, Receivables , Customer Form or Transactions form, Reactivated account site after upgrade is not available at Transaction form

After upgrade from to 12., one of the accounts had one site with two business purposes which were inactive.
The account site was reactivated two new business purposes were created, one for BILL-TO and the other SHIP-TO. But after reactivating the customer site, the BILL_TO or SHIP_TO is not available to be selected on Transaction form.

Steps to Reproduce:

Responsibility: Receivables Manager
:     Transactions > Transactions

  1. Account is not listed in the LOV for customer name


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