How to Debug: An Invalid Approver has been Encountered (Doc ID 2165572.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Approvals Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Users are facing issue while applying for leave.

This can apply to any workflow transaction which has approvals enabled.

Error:
ORA-20215: An invalid approver has been encountered in ame_engine.fetchRuntimeGroup:AMLAK Approval Group for Leave1
Please remove the invalid approver. Invalid approver originating system person_id and originating system ID 144.

Steps to Reproduce:


1) Employee Self-Service > Absence Management > Submit LOA request

2) Transaction gets stuck and errors stating that an invalid approver was identified.


 

Cause

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