Create Item But Cannot Choose Item Catalog Category (ICC) On New Instance, ICC Grayed Out (Doc ID 2165788.1)

Last updated on OCTOBER 26, 2016

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Users cannot create items via advanced product catalog (APC) / product Hub (PDH/PIM) because the ICC is grayed out.

What was tried
The Item Catalog Category (ICC) has the "Item Creation Allowed" = Yes.

Expected Behavior
Expect catalog [item catalog category (ICC)] to be available.

Steps
1. Navigate to Development Manager > items > create production item.
2. Attempt to select an item catalog category.
3. See the listing of catalogs.
4. None are available to select.

Changes

 

Cause

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