Unable to Create Payment Worksheet: The earnings for the resource are not equal to the payment transaction amount. (Doc ID 2165821.1)

Last updated on JULY 27, 2016

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to create the payment batch and worksheets, the following error occurs:

ERROR
-----------------------
The earnings for the resource are not equal to the payment transaction amount. Here are the possible causes :
1. Transactions were adjusted for this resource but recalculation was not performed.
2. The profile ""Pay By Transaction"" was changed when the payment batch was in an unpaid status. To resolve this issue please revert the profile value back, add all of the resources to the payment batch, and pay the payment batch before changing the profile value.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms