UPK: Content Not Visible After Upgrading from 11.1. to 12..1.x

(Doc ID 2165836.1)

Last updated on FEBRUARY 06, 2018

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


Our UPK server was upgraded from version 11.1.0 to 12.1.0.x.  All of our content is missing.  In our 11.1.0 environments there are a large number of files and folders which were created by the UPK development team.

In our 12.1.0.x environment the only visible content is /System.

Before installing UPK our DBA copied the data for 11.1.0 to the new database for 12.1.0, and UPK was installed after this was completed.




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