UPK: Content Not Visible After Upgrading from 11.1. to 12..1.x (Doc ID 2165836.1)

Last updated on JULY 27, 2016

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Our UPK server was upgraded from version 11.1.0 to 12.1.0 and now all of our content is missing. In our 11.1.0 environments there are a large number of files and folders which were created by the UPK development team. In our 12.1.0 environment the only visible content is System. Before installing UPK our DBA copied the data for 11.1.0 to the new database for 12.1.0, and UPK was installed after this was completed.

Cause

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