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Work Order Activity Type And Activity Source Codes Are Incorrectly Replaced On Save (Doc ID 2165884.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
Cannot override the activity type and source for a Work Order.  Default values are used (only)

EXPECTED BEHAVIOR
Expect to override

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Responsibility = Maintenance Super User
     Work Orders-> Work Orders (WOs)

2.  Create a WO in draft mode

3.  The work order is not saved yet. The work order page inherits the defaults from the activity-equipment association.
     Activity Type
    Activity Source

4.  The following Inherited values are changed / overridden (fields: Shutdown Type, Priority, Department, WIP, Activity Type, Activity Cause, Activity Source)
    Activity Source = null
    Activity Type =another value

5.  Save

6.  Work Order defaults are changed back to the original values inherited from the activity-equipment association.
    Activity Type
    Activity Source


Cause

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In this Document
Symptoms
Cause
Solution
References


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