"Appointment cannot be scheduled because Location Resource is not defined for location: <location_gid>" Error When Scheduling Appointments For Shipment Stops (Doc ID 2165912.1)

Last updated on JULY 29, 2016

Applies to:

Oracle Transportation Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Resources have been configured for a specific location which is a stop for a shipment. When attempting to schedule an appointment for a location through the Dock and Yard Manager by dragging and dropping the shipment into an available time slot, the appointment creation process fails with the following exception

ERROR
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1. Navigate to Operational Planning > Appointment Management > Dock and Yard Managers > Actions > Manage Appointments
2. Search for a location
3. Select Actions > Manage Appointments
4. Search for the shipment or respective date of the shipment for the location
5. Drag the shipment into one of the available time slots for a previously defined resource
6. Click Save and the error is displayed

Cause

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