Approval History Shows Duplicate Approver List When Purchase Requisition Submitted For Approval From 2 Sessions. (Doc ID 2165935.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Problem in the Purchase requisition approval workflow.
While creating a Purchase requisition on 2 sessions simultaneously and submitting at the same time, 2 workflows being generated and approval history shows duplicate approver list.

EXPECTED BEHAVIOR

Expected, there should be validation saying submission is already done, while submitting document for approval from second session.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1.Login to Application from Internet Explorer
2.Navigate to iProcurement Responsibility -> iProcurement Home Page -> Shop -> Stores
3.From My Requisitions Region, click on copy function corresponding to approved requisition xxxxx
4.Checkout
5.Click on Next button from Shopping Cart page
6.Login to Application from Firefox
7.Navigate to iProcurement Responsibility -> iProcurement Home Page -> Shop -> Stores
8.Click on View Cart and Checkout
9.Checkout
10.Click on Next button from Shopping Cart page

11.From IE session, click on Submit button
12.Got below Confirmation message
--------------------------
Personalize Stack Layout
Personalize Stack Layout: (ConfirmFlowRN)
Requisition 16953 has been submitted.
To check on this requisition's status, click on the Requisitions tab or look in My Requisitions on the Shop page.
-------------------------

13.From Firefox session, click on Submit button
14.Got below Confirmation message
--------------------------
Personalize Stack Layout
Personalize Stack Layout: (ConfirmFlowRN)
Requisition 16953 has been submitted.
To check on this requisition's status, click on the Requisitions tab or look in My Requisitions on the Shop page.
-------------------------

15.From both sessions, could see Requisition xxxxx created in Approved status.

16.From iProcurement Home page, Click on Requisition Number xxxxx exists under My Requisitions Region
17.Click on Details link
18.Click on Approved link from 'Requisition xxxxx Line x: Details' page
19.Could see below details from 'Approval History for Requisition xxxxx' page

Sequence       Approver             Organization Name     Action          Action Date
------------------------------------------------------------------------------------------------------------
4                    Approver x            xxxxxxxxxxx         Approved     05-May-2016 04:24:54
3                    Approver x            xxxxxxxxxxx         Submitted    05-May-2016 04:24:54
2                    Approver x            xxxxxxxxxxx         Approved     05-May-2016 04:24:18
1                    Approver x            xxxxxxxxxxx         Submitted    05-May-2016 04:24:17

Cause

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