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FRM-41050: You Cannot Update This Record Error When Terminating a Service Contract Subline (Doc ID 2165985.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Terminate a Service Contract subline, the following error occurs. This can happen on either 12.1.3 or a 12.2.X.

ERROR
-----------------------
FRM-41050: You cannot update this record

STEPS
-----------------------
1. Open a Service Contract.
2. Navigate to the Lines tab.
3. Click on the Pricing/Products tab.
4. Click on a subline.
5. Choose Tools > Terminate Subline.
6. Get the indicated error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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