Credit Card Payment Type Not Showing In Order Management (Doc ID 2166225.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

We enabled credit card in Oracle payments but this payment type is not available

EXPECTED BEHAVIOR

Expect to see 'Credit Card' in the LOV for 'Payment Types' on the sales order 'Others' tab.

STEPS TO REPRODUCE

1. Order Management Responsibility
2. Sales Orders > Click on 'Others' tab
3. The LOV only for 'Payment Type' has:
  Cash
  Check
'Credit Card' is not in the LOV.
NOTE: The 'Payment Types' setup for the OU displays many more Payment types - including Credit Card' start date = 28-JUL-20...


Cause

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