Tax Amount Calculated Incorrectly For Split Lines In Sales Orders
(Doc ID 2166249.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
1. Sales Order: <order number>, Line Items tab, Line: 1.1, with Tax Amount: 352.04.
2. Tax Summary form, with Tax Amount shown in the Invoice as: 91.53.
EXPECTED BEHAVIOR
Tax Amount should be the same on both.
STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders > Line Items tab.
3. Line: 1.1, with Tax Amount: 352.04.
4. Tax Summary form in AR, with Tax Amount shown in the Invoice as: 91.53.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |