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Tax Amount Calculated Incorrectly For Split Lines In Sales Orders (Doc ID 2166249.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
1. Sales Order: 15789730, Line Items tab, Line: 1.1, with Tax Amount: 352.04.
2. Tax Summary form, with Tax Amount shown in the Invoice as: 91.53.

EXPECTED BEHAVIOR
Tax Amount should be the same on both.

STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders > Line Items tab.
3. Line: 1.1, with Tax Amount: 352.04.
4. Tax Summary form in AR, with Tax Amount shown in the Invoice as: 91.53.

Cause

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