Signature Is Not Stored Correctly on Android Device in MFS Wireless
Last updated on JULY 28, 2016
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
After applying patch 23154668:R12.CSF.B to resolve signature capture errors on latest Android release.
The signature is not being stored correctly.
10. Use device with latest android browser version
Samsung Galaxy Note 3 – T- Mobile – GSM
Kernel version 3.4.0-6005698
Build number LRX21V.N900TUVUFOL1
Android Browser Version 4.0.10-53
20.create SR and Task
30.Assign task to CE
50.Debrief task via MFSW
70. Capture signature
80. Print task report
90. Close Task
100. Close SR
Captured signature is not displayed as captured.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms