SETTLEMENT FORM IS NOT GETTING UPDATED AFTER CANCELLATION OF AN AP INVOICE (Doc ID 2166479.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Tax - P2P

ACTUAL BEHAVIOR
---------------
Customer has created 2 identical invoices by mistake one of them get cancelled and other one processed as usual. Reverse charge is applied in both the invoices where as in the settlement windows service tax liability amount gets doubled the cancelling part not reflected there.

EXPECTED BEHAVIOR
-----------------------
Ideally the Service tax entries should get deducted from repository as well for cancelled invoice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Cretae 2 invoices and attach Service tax to it
2. Run the ISTP program
3. Can cel one of the invoices
4. Check the repository, issue occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Settlement issues

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms