My Oracle Support Banner

R12: AP: Invoice Tax Line not Reversed When All Item Lines were Discarded (Doc ID 2166523.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.


There is an invoice with several item lines and a tax line.
Customer tries to discard all item lines but data corruption of Doc ID 1329681.1 happened on the last item line.
Customer applied the suggested GDF patch 18018607:R12.AP.B to make all item lines correctly discarded,
however the tax line was not reversed and customer couldn’t correct it from invoice workbench.

When all invoice item lines are discarded, tax line should be reversed automatically.

The issue has the following business impact:
Due to this issue, users cannot validate or cancel invoice.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.