Customer UI: Error updaing party name when OBJECT_VERSION_NUMBER is null (Doc ID 2166616.1)

Last updated on DECEMBER 17, 2016

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

Customer UI: Error updating party name when OBJECT_VERSION_NUMBER is null

The error occurs when the hz_parties.object_version_number is NULL.

ArCreateCusAMImpl.java 120.15.12010000.30 2016/03/15 02:33:54

In case getPartyOVN(paramString2) returns null, it code throws a NullPointerException

ERROR
-----------------------
java.lang.NullPointerException at oracle.apps.ar.cusstd.createcus.server.ArCreateCusAMImpl.updateParty(ArCreateCusAMImpl.java:1110) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:764) at oracle.apps.ar.cusstd.ovrview.webui.ArCusOvrCO.processFormRequest(ArCusOvrCO.java:529) at

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to update customer in Customer Form


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms