Configuration Validation Resulted In Error(s) - ORA-12535: TNS:operation timed out (Doc ID 2166630.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

When attempting to book the sales order after configuring the options, the following error occurs. Issue observed on an environment where Configurator user interfaces had been published locally. All orders regardless of model faced this issue. On the instance affected, booking had always failed since being cloned.

ERROR
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Configuration validation resulted in error(s).


STEPS
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The issue can be reproduced at will with the following steps:
 1. Navigate to Sales Order Form>>Enter the item details
 2. Click on Configurator Button, make selections and "Finish"
 3. Book the order, error occurs.

Cause

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