Hide Columns In The Results Section Of The Find Service Request Form Based On Responsibility (Doc ID 2166768.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 11.5.3 and later
Information in this document applies to any platform.

Goal

In the Find Service Request form, under the "Results" section, is it possible to hide a column for certain responsibilities?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms