The 'Request Information' Functionality Does Not Work For Project Budget Approval Workflow (PABUDWF) (Doc ID 2167315.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Workflow Administration

ACTUAL BEHAVIOR
---------------
The 'Request Information' functionality does not send notification mail to Workflow participant


EXPECTED BEHAVIOR
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The 'Request Information' functionality should send notification mail to Workflow participant

STEPS
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The issue can be reproduced at will with the following steps:
1. Budget is submitted for approval by requestor.
2. The request notification is sent to supervisor or manager.
3. Supervisor pressed the 'Request Information' button.
4. Supervisor selected the fields:
  * Request more information from : Workflow participant
  * Information Required : Please provide more info.
5. Click 'Submit'

Cause

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