My Oracle Support Banner

MFS MP: Getting Duplicate Records In CSF_TIME_ENTRY_B Table For Each Debrief Line When Synced From Mobile Field Service Multiplatform App. (Doc ID 2167487.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Getting duplicate records in CSF_TIME_ENTRY_B table for each debrief line when synced from mobile field service multiplatform App.

EXPECTED BEHAVIOR
There should not be any duplicate records in CSF_TIME_ENTRY_B table for each debrief line.

STEPS
1. Open MFS MP app.
2. Select a task
3. Enter new labor line against the task.
4. Click save for the first time - no error is displayed.
5. Click save the second time - get an error.
6. Sync with EBS server.
7. Run "Processes Uploaded Mobile Data" concurrent program.
8. Check the data in CSF_TIME_ENTRY_B table and found duplicate result.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.