MFS MP: Getting Duplicate Records In CSF_TIME_ENTRY_B Table For Each Debrief Line When Synced From Mobile Field Service Multiplatform App. (Doc ID 2167487.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
Getting duplicate records in CSF_TIME_ENTRY_B table for each debrief line when synced from mobile field service multiplatform App.

EXPECTED BEHAVIOR
There should not be any duplicate records in CSF_TIME_ENTRY_B table for each debrief line.

STEPS
1. Open MFS MP app.
2. Select a task
3. Enter new labor line against the task.
4. Click save for the first time - no error is displayed.
5. Click save the second time - get an error.
6. Sync with EBS server.
7. Run "Processes Uploaded Mobile Data" concurrent program.
8. Check the data in CSF_TIME_ENTRY_B table and found duplicate result.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.