Error When updating personal information page for Singapore legislation "Value EP1 for the flexfield segment SG_PERMIT_CATEGORY does no exist in the value set HR_SG_PERMIT_CATEGORY." (Doc ID 2167782.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, BasicDet,Address,Phone,Contact

When attempting to update Martial Status and Passport Issue Country, the following error occurs.

ERROR
=======
Your changes have not been saved because the following error occurred. : Value EP1 for the flexfield segment SG_PERMIT_CATEGORY does not exist in the value set HR_SG_PERMIT_CATEGORY.

INSTANCE DETAILS:
================
Applications = 12.1.3
Family pack : R12.HR_PF.B.delta.8


STEPS
========
The issue can be reproduced at will with the following steps:
1. Log into applications with SG Employee Self Service Responsibility
2. Navigate to Personal Information --> Select Update for Basic Details region
3. Select Next in Basic Details: Choose Option page.
4. Update Martial Status and Passport Country of Issue and select Next
5. Confirm those changes by Submit.
6. Getting above mentioned error


Note: this works fine PUI.

the value "EP1" exists and its valid.

Changes

 

Cause

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